Anti-Money Laundering Policy
Campbellville Casino verifies every player and watches account activity so that criminal funds never reach our games. This page explains which checks we run, the documents we ask for and what happens if verification cannot be finished.
Why do we verify players?
1.1 Players are accepted solely from places where the law allows gambling, and we apply Canadian requirements on age verification, identity and anti-money laundering.
1.2 These checks establish that a genuine adult owns each account, that the player is in a jurisdiction where gambling is allowed, and that the funds passing through are legitimate.
1.3 Deposits are accepted once identity and geolocation checks are complete. All payments are in Canadian dollars (CAD).
What records does the casino keep, and what gets reported?
2.1 We keep records of identity documents, verification results, deposits, withdrawals and wagering activity for as long as Canadian law requires.
2.2 Under Canadian law, we must alert the appropriate authorities to unusual or suspicious transactions, and the law may forbid us from disclosing to the player concerned that we have filed one.
2.3 Personal data gathered for these purposes is handled as described in our Privacy Notice.
What happens if my verification can't be finished?
3.1 Until checks are satisfied, we may hold withdrawals, block further deposits and restrict play.
3.2 If documents are still outstanding, seem to have been altered or do not match the account details, we may close the account. Where the law demands it, funds may be held back.
3.3 Where verification shows an account was registered or used in breach of our Terms of Service or Bonus Terms, we may cancel bonus funds together with any winnings generated from them.
What triggers a source of funds request?
4.1 If you deposit at higher levels, change your spending quickly or show activity outside your usual profile, we may request evidence of the origin of your funds and wealth.
4.2 Acceptable proof includes tax returns, bank statements or payslips, records of a property or investment sale, or evidence of an inheritance.
4.3 VIP Club members are subject to the same requirements, and these checks may be more frequent at higher levels.
How do we monitor accounts over time?
5.1 We monitor transactions continuously for signs linked to money laundering. Examples include funds deposited and then cashed out with minimal play, use of multiple payment methods, and activity spread across connected accounts.
5.2 Where supported, we send withdrawals to a payment option you have previously deposited with and that is registered in your name.
5.3 We may repeat checks at any point, including when your details change.
Do we screen against sanctions lists and for public office holders?
6.1 We run sanctions-list checks on all players at registration and again periodically. Sanctioned individuals are not permitted to hold an account.
6.2 Politically exposed persons and their known associates are included in our screening. A confirmed match means the account may remain open only once enhanced checks are complete and senior management has approved it.
How do we confirm identity and age, and what documents do we need?
7.1 We confirm that you are 19+ and that the name, date of birth and address you provide match your account. Electronic checks come first, and we request documents where necessary.
7.2 Accepted documents:
- Identity: a current passport or driver's licence showing your photograph
- Address: a current government letter, utility bill or bank statement in your name
- Payment ownership: a statement or account screenshot for Interac e-Transfer, iDebit, MuchBetter, Payz (ecoPayz) or Apple Pay, or an image of your Mastercard with the middle digits hidden
7.3 Please provide sharp colour images in which every corner of the document is visible.
How do I contact us about verification?
8.1 Send your documents and questions to [email protected], using the email you registered with.